Riverside Commonwealth Family Medicine

Welcome to Riverside Commonwealth Family Medicine. We offer comprehensive medical services for the whole family.

From lending an ear to using the latest in advanced medical procedures, our board-certified physicians and medical team provide a compassionate and caring environment. We encourage you to take an active role in decisions related to your health and that of your family. First, we'll listen. Then, together, we'll develop a health care plan that's right for you.

We are a part of Riverside Medical Group, a network of more than 300 doctors practicing in nearly every medical specialty. You can expect timely appointments, easy access to our office via MyChart, fast referrals and coordinated care with Riverside specialists.

We look forward to a lifelong medical partnership with you and your family.

Our team

Riverside Commonwealth Family Medicine provides comprehensive medical care including:

Treatment of minor and acute conditions
Long-term management of chronic conditions such as diabetes, heart conditions or arthritis
Referrals to specialists
Coordination of care by a Riverside hospitalist, if you are hospitalized
Coordination of home care or long-term care for you or a parent
Access to your electronic medical records including online requests for appointments, referrals, immunization records and prescription refills

Services provided include:

Prevention and Healthy Living Services

Flu shots
Weight management
Immunizations (service provided here or we can refer you to Brentwood Immunization Clinic)

Well Visits

School physicals
Sports physicals
Well baby/child exams
Well woman exams
Well man exams
Adult physicals

Medical Screenings

Hearing screenings
Diabetes
Blood pressure
Cholesterol
Cancer screenings
PAP tests (screening test for cervical cancer)
Breast exams
PSA tests (screening test for prostate cancer)
Rectal exams

Chronic Disease Management

Diabetes
High blood pressure
Asthma
High cholesterol
Thyroid conditions

In-Office Procedures Performed

Anoscopic exam (examination of the rectum)
Audiogram (assessment of hearing ability)
Breast/pelvic exam
Destruction of benign lesions
Ear irrigation
Joint injection
Inhalation treatment
Peak flow (monitors ability to breath out air)
Pulse oximetry (measures oxygenation of blood)
Wound repair
EKG (checks for problems with the electrical activity of your heart)
Foreign body removal

Injections

Allergy
B12
Depo Estradiol
Depo Medrol
Depo Provera
Rocephin
Solu-Medrol
Toradol

Dermatological Conditions

Acne
Eczema
Rashes
Skin infections
Bug bites
Skin tag removal

Welcome to Riverside Commonwealth Family Medicine. We provide comprehensive primary care services for adults and children aged 2 and older.

Appointments

To make an appointment, please call our office at (757) 930-0091. Please arrive 30 minutes early for your first appointment so that we may get to know you and obtain important health information. If you need to change your appointment time, we appreciate notification at least 24 hours in advance of your scheduled visit. Please note that we do not accept walk-in patients but can often provide same day appointments for acute illnesses.

What to bring to your first appointment

Insurance card
Photo I.D.
Co-payment, if needed
List of medications and dosages or the original prescription bottles

If you have been or are currently being treated by a physician of Riverside Medical Group, we can access your medical records electronically. If not, and if at all possible, please bring copies of relevant medical records.

Insurance

We accept most major insurance including Aetna, Cigna, Healthkeepers, Healthkeepers Plus, MDIPA, United Health Care, Trigon, as well as Medicaid, Medicare, Tricare and Mailhandlers. If you don't see your carrier listed, please call our office at (757) 930-0091. When you make your appointment, please confirm that we accept your insurance.

Medical records

As a means of expediting care and increasing patient safety, we store medical records electronically. This highly-secure system facilitates fast, clear communication among your physicians and specialists. In the event of an emergency, our physicians have immediate access to your medical history, which can be critical and sometimes lifesaving in helping to properly diagnose and treat your condition. Please be assured that your personal medical records are confidential and we will not release information without your permission. Please review Riverside Health's Privacy Statement for more information.

Manage Your Health Online

We've introduced a new electronic health record, which you can access via Riverside MyChart. You will have 24/7 access to parts of your health record by enrolling in MyChart .

Riverside MyChart has many new features and enhanced functionality that will allow you to:

Communicate with your doctor
Read open notes about your visits
Access your test results
Request prescription refills
Manage your appointments
View bills and pay online
Manage your loved one's health through proxy access

We've provided this information in response to the most frequently asked questions from our patients. Please don't hesitate to contact us, if you need additional information.

This practice serves all patients regardless of ability to pay. Discounts for essential services are offered based on family size and income.

Billing questions

For questions about billing, please call Riverside Physician Office Services at 757-594-3407.

Insurance

We accept most major insurance including Medicare. If you change your insurance and need assistance, please call our office.

Pay your bill online or by phone

Please call our office to pay your bill by phone. You can pay your medical bill online using Riverside's secure service. Visit Pay Your Bill Online.

Medicare

Becoming insured through Medicare can be confusing. We recommend reading about the program at the government's official site, www.medicare.gov. Call our staff with any questions.

Check-up guidelines

One of the keys to lifelong good health is to have regular health screenings. The National Institutes of Health recommends these medical screenings based on your age and gender.

Riverside Nurse telephone service

What can you do if you develop a cough at midnight? Call Riverside Nurse, a free service that's available 24 hours a day, 7 days a week. A registered nurse trained in telephone triage will answer your questions and, if needed, refer you to a physician for treatment. Call 757-595-6363 or 1-800-675-6368. Of course, if you have a life-threatening situation, call 911.

At Riverside Medical Group, we know managing all your care needs, from routine health maintenance to advice from specialists and changes in medications can be complicated, but it doesn’t have to be.

Chronic Care Management (CCM) is a new program available to Medicare patients living with two or more chronic conditions, such as arthritis, diabetes, depression or high blood pressure.

Care Coordination
Riverside Medical Group offers a service that can help you navigate these challenges. Our CareHarmony care coordination service is designed to help you take care of you! You will benefit by receiving monthly telephone assistance in between your regular appointments. This includes a dedicated Care Coordinator to guide you toward better health.

Chronic Care Management extends your care outside of the four walls of your physician’s practice to ensure that you maintain the best possible health. Each month your Care Coordinator will call you to:

Assist with scheduling appointments, lab tests or other tests
Explain how and when to take your medications
Coordinate any home health or medical equipment needs
Connect you with health education resources, services and programs
Identify available community resources
Coordinate follow-up care after leaving the hospital or the emergency room
Access other support services you need to stay well

There is also a 24/7 Care Coordinator Phone Line to help answer any questions you may have day or night outside of your calls with your Care Coordinator.

Cost and Coverage
This service is covered by Medicare and is subject to your annual deductible and coinsurance (usually 20%). If you have a secondary or supplemental insurance plan, your coinsurance may be covered. It is best to review exactly what your insurance plan covers.

While you can only sign up for Chronic Care Management services with one of your CareHarmony care coordinators, you are able to opt-out any time—there are no strings attached.

Contact Us
If you have questions about this service and would like to learn more on this program, or how to enroll, please call 757-223-9116 to speak with a Care Coordinator.

There are multiple ways you can contact our office. We encourage you to ask questions or call us.