Welcome to the Charlie W. and Golden Bethune Hill Community Health Clinic. We offer comprehensive medical services for the whole family beginning at age five. Our experienced provider and health care team provide an integrated range of services that is personalized to your needs. You'll receive high-quality, respectful care in a comfortable environment. For a complete list of our services please see the Services section.
We encourage you to take an active role in decisions related to your health and that of your family. First, we'll listen. Then, together, we'll develop a health care plan that's right for you.
The Charlie W. and Golden Bethune Hill Community Health Clinic is part of Riverside Medical Group, a network of more than 600 local physicians practicing in nearly every medical specialty. You can expect timely appointments, easy access to our office via MyChart, fast referrals and coordinated care with Riverside specialists.
We look forward to a lifelong medical partnership with you and your family.
Our team
The Charlie W. and Golden Bethune Hill Community Health Clinic provides comprehensive medical care including:
- Treatment of minor and acute conditions
- Long-term management of chronic conditions such as diabetes, heart conditions or arthritis
- Referrals to specialists
- Coordination of care provided by a Riverside hospitalist, if you are hospitalized.
- Coordination of home care or long-term care for you or a parent
- Access to your electronic medical records including online requests for appointments, referrals, immunization records and prescription refills.
Services provided include:
Video Visits
- Flu shots
- Weight management
- Immunizations (service provided here or we can refer you to Brentwood Immunization Clinic)
Well Visits
- School physicals
- Sports physicals
- Well child exams
- Well woman exams
- Well man exams
- Adult physicals
Medical Screenings
- Hearing screenings
- Vision screenings
- Diabetes
- Blood pressure
- Cholesterol
- Cancer screenings
- PAP tests (screening test for cervical cancer)
- Breast exams
- PSA tests (screening test for prostate cancer)
- Rectal exams
- Depression
- Behavior disorders (attention deficit disorder and others)
On-Site Laboratory Services
- Hemoccult
- Pregnancy, urine test
- Rapid flu test
- Rapid strep test
- Urine dipstick
- Microscopic urinalysis
- Basic metabolic test
- Comprehensive metabolic test
- Electrolytes
- Hepatic function
- Lipid panel
- Shared/venipuncture (drawing blood)
Chronic Disease Management
- Diabetes
- High blood pressure
- Asthma
- High cholesterol
- Thyroid conditions
In-Office Procedures Performed
- Rectal exam
- Breast/pelvic exam
- Ear irrigation
- Inhalation treatment
- Pulse oximetry (measures oxygenation of blood)
- EKG (checks for problems with the electrical activity of your heart)
Dermatological Conditions
- Acne
- Eczema
- Rashes
- Skin infections
- Bug bites
- Skin tag removal
Welcome to the Charlie W. and Golden Bethune Hill Community Health Clinic. We provide comprehensive primary care services for adults and children aged 5 and older.
Appointments
Hours: Monday - Friday, 8:00 A.M. - 4:30 P.M.
Saturday - Sunday, Closed
What to bring to your first appointment
- Insurance card
- Photo I.D.
- Co-payment, if needed
- List of medications and dosages or the original prescription bottles
If you have been or are currently being treated by a physician of Riverside Medical Group, we can access your medical records electronically. Otherwise, please bring the name, address and phone number of your previous physician.
Insurance
We accept most major insurance and are accepting new Medicare patients. When you make your appointment, please confirm that we accept your insurance.
Medical records
As part of Riverside Medical Group, we store medical records electronically. This highly secure system facilitates clear communication among your physicians and specialists. Your personal medical records are confidential and we will not release information without your permission. Please review Riverside Health's Privacy Statement for more information.
Manage Your Health Online
We've introduced a new electronic health record, which you can access via Riverside MyChart. You will have 24/7 access to parts of your health record by enrolling in MyChart.
Riverside MyChart has many new features and enhanced functionality that will allow you to:
- Communicate with your doctor
- Read open notes about your visits
- Access your test results
- Request prescription refills
- Manage your appointments
- View bills and pay online
- Manage your loved one's health through proxy access
We've provided this information in response to the most frequently asked questions from our patients. Please don't hesitate to contact us, if you need additional information.
This practice serves all patients regardless of ability to pay. Discounts for essential services are offered based on family size and income.
Riverside Nurse telephone service
What can you do if you develop a cough at midnight? Call the Riverside Nurse, a free service that's available 24 hours a day, 7 days a week. A registered nurse trained in telephone triage will answer your questions and, if needed, refer you to a physician for treatment. Call 1-800-675-6368. Of course, if you have a life-threatening situation, call 911.
Billing questions
For questions about billing, please call Riverside Riverside Medical Group Billing Office at 757-534-6970.
Pay your bill online or by phone
Please call our office to pay your bill by phone. You can pay your medical bill online using Riverside's secure service. Visit Pay Your Bill Online.
Medicare
Becoming insured through Medicare can be confusing. We recommend reading about the program at the government's official site, www.medicare.gov. Call our staff with any questions.
Check-up guidelines
One of the keys to lifelong good health is to have regular health screenings. The National Institutes of Health recommends these medical screenings based on your age and gender.
Insurance
We accept most major insurance and we are accepting new Medicare patients. If you change your insurance and need assistance, please call our office.
There are multiple ways you can contact our office. We encourage you to ask questions or call us.
Charlie W. and Golden Bethune Hill Community Health Clinic
727 25th Street
Newport News, VA 23607
757-316-5210
Office Hours
Hours: Monday- Friday, 8:00 A.M. - 4:30 P.M.
Saturday - Sunday, Closed
Appointments
Please call the office at 757-316-5210 for an appointment or use MyChart. Please provide 24 hours’ notice, if you need to reschedule an appointment.
After hours
Please call the physician-on-call at 757-594-2000. In case of an emergency, call 911.
Refills and referrals
If you need a refill or referral please call the office during office hours or make a request through MyChart. If you need an emergency prescription refill outside of regular office hours, please call 757-594-2000