Charlie W. and Golden Bethune Hill Community Health Clinic

Welcome to the Charlie W. and Golden Bethune Hill Community Health Clinic. We offer comprehensive medical services for the whole family beginning at age five. Our experienced provider and health care team provide an integrated range of services that is personalized to your needs. You'll receive high-quality, respectful care in a comfortable environment. For a complete list of our services please see the Services section.

We encourage you to take an active role in decisions related to your health and that of your family. First, we'll listen. Then, together, we'll develop a health care plan that's right for you.

The Charlie W. and Golden Bethune Hill Community Health Clinic is part of Riverside Medical Group, a network of more than 600 local physicians practicing in nearly every medical specialty. You can expect timely appointments, easy access to our office via MyChart, fast referrals and coordinated care with Riverside specialists.

We look forward to a lifelong medical partnership with you and your family.

Our team

Melanie Ames, FNP

The Charlie W. and Golden Bethune Hill Community Health Clinic provides comprehensive medical care including:

Treatment of minor and acute conditions
Long-term management of chronic conditions such as diabetes, heart conditions or arthritis
Referrals to specialists
Coordination of care provided by a Riverside hospitalist, if you are hospitalized.
Coordination of home care or long-term care for you or a parent
Access to your electronic medical records including online requests for appointments, referrals, immunization records and prescription refills.

Services provided include:

Video Visits

Flu shots
Weight management
Immunizations (service provided here or we can refer you to Brentwood Immunization Clinic)

Well Visits

School physicals
Sports physicals
Well child exams
Well woman exams
Well man exams
Adult physicals

Medical Screenings

Hearing screenings
Vision screenings
Diabetes
Blood pressure
Cholesterol
Cancer screenings
PAP tests (screening test for cervical cancer)
Breast exams
PSA tests (screening test for prostate cancer)
Rectal exams
Depression
Behavior disorders (attention deficit disorder and others)

Chronic Disease Management

Diabetes
High blood pressure
Asthma
High cholesterol
Thyroid conditions

In-Office Procedures Performed

Rectal exam
Breast/pelvic exam
Ear irrigation
Inhalation treatment
Pulse oximetry (measures oxygenation of blood)
EKG (checks for problems with the electrical activity of your heart)

Dermatological Conditions

Acne
Eczema
Rashes
Skin infections
Bug bites
Skin tag removal

Welcome to the Charlie W. and Golden Bethune Hill Community Health Clinic. We provide comprehensive primary care services for adults and children aged 5 and older.

Appointments

Hours: Monday - Friday, 8:00 A.M. - 4:30 P.M.

Saturday - Sunday, Closed

What to bring to your first appointment

Insurance card
Photo I.D.
Co-payment, if needed
List of medications and dosages or the original prescription bottles

If you have been or are currently being treated by a physician of Riverside Medical Group, we can access your medical records electronically. Otherwise, please bring the name, address and phone number of your previous physician.

Insurance

We accept most major insurance and are accepting new Medicare patients. When you make your appointment, please confirm that we accept your insurance.

Medical records

As part of Riverside Medical Group, we store medical records electronically. This highly secure system facilitates clear communication among your physicians and specialists. Your personal medical records are confidential and we will not release information without your permission. Please review Riverside Health's Privacy Statement for more information.

Manage Your Health Online

We've introduced a new electronic health record, which you can access via Riverside MyChart. You will have 24/7 access to parts of your health record by enrolling in MyChart.

Riverside MyChart has many new features and enhanced functionality that will allow you to:

Communicate with your doctor
Read open notes about your visits
Access your test results
Request prescription refills
Manage your appointments
View bills and pay online
Manage your loved one's health through proxy access

We've provided this information in response to the most frequently asked questions from our patients. Please don't hesitate to contact us, if you need additional information.

This practice serves all patients regardless of ability to pay. Discounts for essential services are offered based on family size and income.

Riverside Nurse telephone service

What can you do if you develop a cough at midnight? Call the Riverside Nurse, a free service that's available 24 hours a day, 7 days a week. A registered nurse trained in telephone triage will answer your questions and, if needed, refer you to a physician for treatment. Call 1-800-675-6368. Of course, if you have a life-threatening situation, call 911.

Billing questions

For questions about billing, please call Riverside Riverside Medical Group Billing Office at 757-534-6970.

Pay your bill online or by phone

Please call our office to pay your bill by phone. You can pay your medical bill online using Riverside's secure service. Visit Pay Your Bill Online.

Medicare

Becoming insured through Medicare can be confusing. We recommend reading about the program at the government's official site, www.medicare.gov. Call our staff with any questions.

Check-up guidelines

One of the keys to lifelong good health is to have regular health screenings. The National Institutes of Health recommends these medical screenings based on your age and gender.

Insurance

We accept most major insurance and we are accepting new Medicare patients. If you change your insurance and need assistance, please call our office.

There are multiple ways you can contact our office. We encourage you to ask questions or call us.