Riverside Shore Health Services
Riverside Shore Health Services is more than just a corporate name. It represents a set of values that prompted Eastern Shore residents to come together more than 80 years ago to build a hospital. Those values continue to exist today in our commitment to improved medical capabilities and expanded services.

What you can count on with Riverside Shore Health Services

  • That you and your family will receive a full spectrum of care, at all stages of life
  • That when applicable, our clinical programs are fully certified and accredited
  • That we make affordable care a consistent goal and that we accept all major health plans

Our Mission
To care for others as we would care for those we love -- to enhance their well-being and improve their health

Our Vision
Riverside will be an integrated health system, trusted to provide our communities with care and services that enhance their quality of life.

Our Core Values

  • Trust earned through safety, quality of care and service
  • Team work, diversity and respect
  • Physician integration and leadership
  • Deep community involvement
  • Healthy growth and financial stability

Our Credentials
Accreditations:

  • DNV
  • The American College of Radiology
  • The American College of Surgeons
  • The College of American Pathologists
  • The Intersocietal Commission for the Accreditation of Vascular Laboratories
  • American Board of Registration of Electroencephalographic and Evoked Technologists

Licensing:

  • Virginia Department of Health
  • Virginia Department of Mental Health
  • Centers for Medicare & Medicaid Services

 

RIVERSIDE SHORE HEALTH SERVICES CAMPUS FACTS

Overall Campus

Key Facts

  • 60-acre parcel of land in Onancock and Onley, VA.
  • Campus includes Riverside Shore Memorial Hospital, Riverside Shore Cancer Center, Riverside Medical Office Building, a helipad and ample parking.
  • Electronic medical record consistently used across services and facilities.

 

Riverside Shore Memorial Hospital (RSMH)

Key Facts

  • The new Riverside Shore Memorial Hospital totals 139,100 square feet spread over 2 floors.  This is a nearly 20% increase in square footage over the Nassawadox facility.
  • It offers 52 private inpatient rooms of which 10 are critical care and 6 are Mother/Baby.
  • The Emergency Department offers 2 private triage rooms plus 13 private treatment rooms including a trauma room.
  • A pneumatic tube delivery system whisks items to a designated department, allowing team members to stay at the patient’s bedside.

 

Energy Efficiency

Energy efficiency in the building’s design keeps energy usage low over the long term.  These features include:

  • A masonry exterior that meets or exceeds conservation code requirements.
  • Double pane glass windows with glazing to improve privacy and reduce solar heat gain.
  • A light colored roof to reduce heat-island effect and reduce solar heat gain.
  • Reduced artificial light due to large windows that allow daylight into the building.
  • Occupancy sensors for non-patient care areas that automatically turns off lights when areas are not in use.
  • Variable-flow heating and cooling allows reduced energy consumption during lower usage times.
  • Air handlers allow the use of outside air for cooling during cooler times of the year.

 

Patient Room Key Facts

  • All inpatient rooms are private with oversized windows to provide natural light and views of the outdoors.
  • Patient rooms very large to allow treatment equipment to be rolled to the bedside so that many procedures can be done in the privacy of the patient’s room.
  • State-of-the-art communications systems allow nurses who are in the room with a patient to call for help in emergency situations.
  • Computers in inpatient and emergency department rooms allow team members to document and place orders without leaving the patient’s bedside.
  • All rooms feature a private bathroom.  On the Medical/Surgical unit and in the Mother/Baby unit, the bathrooms include a stand up shower.
  • All rooms feature a comfortable sleeper chair or loveseat for visitors spending the night.
  • 12 rooms offer in-room dialysis.
  • Each room offers a large, flat screen television.

 

First Floor Highlights

  • Outpatient services such as Admitting/Registration, Imaging/Radiology, Cardiology testing, Respiratory testing, Diabetes Center and the Laboratory are all located on the first floor.
  • Radiology, the Laboratory and the Emergency Room are co-located for easy access between services.
  • All of Imaging’s equipment is digital which quickly produces high resolution images. 
  • Imaging’s MRI is a large (wide) bore with a short tunnel, making for a more comfortable experience while retaining excellent image quality.
  • 3D mammography for patients with dense breast tissue reduces the need for repeat scans in some patients.
  • A comprehensive breast program in our Imaging Department includes stereotactic- and ultrasound-guided breast biopsies, allowing more women to receive their care right here on the Shore.
  • The Emergency Department features two crisis intervention rooms with a panel that keeps electrical outlets and medical gases out of a patient’s reach.  This is an important safety feature for patients at risk of harming themselves or others.

 

Second Floor Highlights

  • 52 Inpatient rooms including Medical/Surgical, Pediatrics, Mother/Baby Unit and ICU.
  • Pre-Op, Post-Op services.
  • All rooms feature very large windows for ample natural light.  Rooms also feature room darkening and blackout shades for times when reduced light is preferred.
  • 3 Operating Rooms and 2 procedure rooms.
  • Operating Rooms feature a green LED light which improves visual acuity for the surgeon.  The LED light stays cool to the touch, keeping the room temperature consistent for the patient, staff and surgeon.
  • The operating rooms feature large screen monitors that can display the patient’s electronic medical record, previous x-rays or other images or video of the surgery in an easy-to-see format from the operating table.
  • In the Mother/Baby unit, two triage rooms will improve the patient flow when arriving moms need evaluation.
  • Mother/Baby includes three Labor Delivery Recovery Postpartum (LDRP) rooms where moms stay for the entire visit. 
  • Mother/Baby also includes three postpartum rooms for moms who deliver in L&D or in the OR. 
  • Mother/Baby is next door to the OR.  This improves patient privacy if a laboring patient needs to move into the OR.
  • 12 Dialysis rooms
  • 1 Hospice room

 

Riverside Shore Cancer Center (RSCC)

Key Facts

  • Sleep Lab services and infusion services are offered at the Center, along with traditional chemotherapy and radiation therapy (including IMRT) services.
  • The chemotherapy suite includes 8 treatment chairs and 2 private rooms for patients who need privacy.

 

Riverside Medical Office Building

Key Facts

  • The Medical Office Building includes gastroenterology, gynecology, neurology, obstetrics, orthopedics, podiatry, pulmonology and surgery.
  • Outpatient Physical Therapy shares the office building.