Riverside Health System complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. RHS does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Riverside Health System:
Provides free aids and services to people with disabilities to communicate effectively with us, such as:

  • Qualified sign language interpreters ″Written information in other formats (large print, captioning)
  • Provides free language services to people whose primary language is not English, such as:
  • Qualified interpreters ″Information written in other languages

If you need these services, contact Riverside Health System at 757-594-2155.

If you believe that Riverside Health System has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Riverside Patient Experience Officer
701 Town Center Drive, Suite 1000
Newport News, VA 23606
757-534-9466 phone
757-534-7087 fax
or by email at contact@rivhs.com.

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the Riverside Patient Experience Officer is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Ave., SW
Room 509F, HHH Building

Washington, D.C. 20201
1-800-368-1019, 1-800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html

አማርኛ (Amharic)
ማስታወሻ: የሚናገሩት ቋንቋ ኣማርኛ ከሆነ የትርጉም እርዳታ ድርጅቶች፣ በነጻ ሊያግዝዎት ተዘጋጀተዋል፡ ወደ ሚከተለው ቁጥር ይደውሉ 1-757-594-2155.

العربية (Arabic)
ملحوظة:  إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان.  اتصل برقم 1-757-594-2155

Ɓàsɔ́ɔ̀-wùɖù-po-nyɔ̀ (Bassa / Kru)
Dè ɖɛ nìà kɛ dyéɖé gbo: Ɔ jǔ ké m̀ [Ɓàsɔ́ɔ̀-wùɖù-po-nyɔ̀] jǔ ní, nìí, à wuɖu kà kò ɖò po-poɔ̀ ɓɛ́ìn m̀ gbo kpáa. Ɖá 1-757-594-2155

বাংলা (Bengali)
লক্ষ্য করুনঃ যদি আপনি বাংলা, কথা বলতে পারেন, তাহলে নিঃখরচায় ভাষা সহায়তা পরিষেবা উপলব্ধ আছে। ফোন করুন ১-757-594-2155।

繁體中文 (Chinese)
注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-757-594-2155。

فارسی (Farsi / Persian)
توجه: اگر به زبان فارسی گفتگو می کنید، تسهیلات زبانی بصورت
رایگان برای شما فراهم می باشد. با 1-757-594-2155.

Français (French)
ATTENTION :  Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement.Appelez le 1-757-594-2155.

Kreyòl Ayisyen (French Creole)
ATANSYON:  Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou.  Rele 1-757-594-2155.

Deutsch (German)
ACHTUNG:  Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung.  Rufnummer: 1-757-594-2155.

हिंदी (Hindi)
ध्यान दें:  यदि आप हिंदी बोलते हैं तो आपके लिए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं। 1-757-594-2155 पर कॉल करें।

Igbo asusu (Ibo)
Ige nti: O buru na asu Ibo asusu, enyemaka diri gi site na call 1-757-594-2155.

한국어 (Korean)
주의:  한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다.  1-757-594-2155 번으로 전화해 주십시오.

Русский (Russian)
ВНИМАНИЕ:  Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода.  Звоните 1-757-594-2155.

Español (Spanish)
ATENCIÓN:  si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.  Llame al 1-594-2155.

Tagalog (Tagalog -Filipino)
PAUNAWA:  Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad.  Tumawag sa 1-757-594-2155.

اُردُو (Urdu)
خبردار: اگر آپ اردو بولتے ہیں، تو آپ کو زبان کی مدد کی خدمات مفت
میں دستیاب ہیں ۔ کال کریں 1-757-594-2155

Tiếng Việt (Vietnamese)
CHÚ Ý:  Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn.  Gọi số 1-757-594-2155.

èdè Yorùbá (Yoruba)
AKIYESI: Ti o ba nso ede Yoruba ofe ni iranlowo lori ede wa fun yin o. E pe ero ibanisoro yi 1-757-594-2155.