Riverside Hayes Medical Center

Riverside Hayes Medical Center provides comprehensive medical care for adults and children including:

• Treatment of minor and acute conditions
• Long-term management of chronic conditions such as diabetes, heart conditions or arthritis
• Referrals to specialists
• Coordination of care by a Riverside hospitalist, if you are hospitalized
• Coordination of home care or long-term care for you or a parent
• Access to your electronic medical records including online requests for appointments, referrals, immunization records and prescription refills

Services we provide include:

Prevention and healthy living services

• Immunizations
• Flu shots
• Weight management

Wellness visits

• School physicals
• Sports physicals
• Well woman exams
• Well man exams
• Adult physicals

Medical screenings

• Hearing screenings
• Vision screenings
• Diabetes
• Blood pressure
• Cholesterol
• Cancer screenings
• Breast exams
• Rectal exams
• Depression
• Behavior disorders (attention deficit disorder and others)
• PAP tests (screening test for cervical cancer)
• PSA tests (screening test for prostate cancer)

On-site laboratory services

• Hemoccult
• Pregnancy, urine test
• Rapid flu test
• Rapid strep test
• Basic metabolic test
• Comprehensive metabolic test
• Hepatic function (liver function)
• Lipid panel (cholesterol)
• Glucose, finger (diabetes monitoring)
• KOH/WET (to test for vaginal infection)
• Urine dipstick (to detect several diseases and conditions)
• Microscopic urinalysis (more in-depth urine test)
• Shared/venipuncture (drawing blood)

Chronic disease management

• Diabetes
• High blood pressure
• Asthma
• High cholesterol
• Thyroid conditions

In-office procedures performed

• Anoscopic exam (examination of the rectum)
• Audiogram (assessment of hearing ability)
• Breast/pelvic exam
• Destruction of benign lesions
• Ear irrigation
• Joint injection
• Inhalation treatment
• Peak flow (monitors ability to breath out air)
• Pulse oximetry (measures oxygenation of blood)
• Excision lesion (removal of skin lesions)
• Foreign body removal
• Ingrown toenail removal
• Wound care and repair
• Vasectomies
• EKG (checks for problems with the electrical activity of your heart)

Injections

• Allergy
• Depo Testosterone
• Depo Medrol
• Rocephin
• Toradol
• B-12

Dermatological conditions

• Acne
• Eczema
• Rashes
• Skin infections
• Bug bites
• Skin tag removal

Welcome to the Riverside Hayes Medical Center. We provide comprehensive primary care services for adults, children and infants.

Appointments

Please call the office for an appointment or use MyChart. Our practice offers a number of same day appointments for acute care problems. Please call to learn more.

Insurance

We accept most major insurance and are accepting new Medicare patients. Please call our office at 804-642-6171 to verify that we accept your carrier or visit Insurance We Accept.  

Medical records

As a means of expediting care and increasing patient safety, we store medical records electronically. This secure system facilitates fast, clear communication among your physicians and specialists. In the event of an emergency, our physicians have immediate access to your medical history, which can be critical and sometimes lifesaving in diagnosing and treating your emergency. Please be assured that your personal medical records are confidential, and we will not release information without your permission. Please review Riverside Health's Privacy Statement for more information.

Manage your health online

We've introduced a new electronic health record, which you can access via Riverside MyChart. You will have 24/7 access to parts of your health record by enrolling in MyChart .

Riverside MyChart has many new features and enhanced functionality that will allow you to:

• Communicate with your doctor
• Read open notes about your visits
• Access your test results
• Request prescription refills
• Manage your appointments
• View bills and pay online
• Manage your loved one's health through proxy access

Sign up for MyChart today

We've provided this information in response to the most frequently asked questions from our patients. Please don't hesitate to contact us, if you need additional information.

This practice serves all patients regardless of ability to pay. Discounts for essential services are offered based on family size and income.

Billing questions

If you have questions about your bill or insurance payments, please call Riverside Medical Group Billing Office at 1-800-621-7677.

Pay your bill online

You can pay your medical bill online using Riverside's secure service. Visit Pay Your Bill Online.

Insurance

We accept most major insurance and Medicare. If you change insurance and need assistance, please call our office.

Medicare

Becoming insured through Medicare can be confusing. We recommend reading about the program at the government's official site www.medicare.gov. Feel free to call our staff with any questions.

Check-up guidelines

One of the keys to lifelong good health is to have regular health screenings. The National Institutes of Health recommends these medical screenings based on your age and gender.

Riverside Nurse telephone service

What can you do if you develop a cough at midnight? Call Riverside Nurse, a free service that's available 24 hours a day, 7 days a week. A registered nurse trained in telephone triage will answer your questions and, if needed, refer you to a physician for treatment. Call (800) 675-6368. Of course, if you have a life-threatening situation, call 911.

There are multiple ways you can contact our office. We encourage you to ask questions or call us.

Riverside Hayes Medical Center
2246 George Washington Memorial Highway
Hayes, VA 23072

Phone: 804-642-6171
Fax: 804-642-5656

Office hours

8 a.m.- 6 p.m. Monday through Friday 

After hours

Please contact the physician-on-call at 804-693-8800. In case of an emergency, call 911.

Refills and referrals

If you need a refill or referral please call the office during office hours or make a request through MyChart. For emergency refills, please call 804-693-8800.