Welcome to Riverside Elizabeth Lakes Family Practice. We offer comprehensive medical services for the whole family.
From lending an ear to using the latest in advanced medical procedures, our board-certified physicians and medical team provide a compassionate and caring environment. We encourage you to take an active role in decisions related to your health and that of your family. First, we'll listen. Then, together, we'll develop a health care plan that's right for you.
We are a part of Riverside Medical Group, a network of more than 300 doctors practicing in nearly every medical specialty. You can expect timely appointments, easy access to our office via MyChart, fast referrals and coordinated care with Riverside specialists.
We look forward to a lifelong medical partnership with you and your family.
Access to your electronic medical records using MyChart including online requests for appointments, referrals, immunization records and prescription refills
Some common services that we provide include:
Prevention and healthy living services
Flu shots
Weight management
Immunizations
Well visits
School physicals
Sports physicals
Well baby/child exams
Well woman exams
Well man exams
Adult physicals
Medical screenings
Vision screenings
Diabetes
Blood pressure
Cholesterol
Cancer screenings
Pap tests (screening test for cervical cancer)
Breast exams
PSA tests (screening test for prostate cancer)
Rectal exams
Depression
Behavior disorders (attention deficit disorder and others)
On-site laboratory services
Glucose, finger (diabetes monitoring)
Hemoccult
KOH/WET (to test for vaginal infection)
Pregnancy, urine test
Rapid flu test
Rapid strep test
Urine dipstick (to detect several diseases and conditions)
Microscopic urinalysis (more in-depth urine test)
Basic metabolic test
Comprehensive metabolic test
Electrolytes
Hepatic function (liver function)
Lipid panel (cholesterol)
Shared/venipuncture (drawing blood)
Chronic disease management
Diabetes
High blood pressure
Asthma
High cholesterol
Thyroid conditions
In-office procedures performed
Anoscopic exam (examination of the rectum)
Breast/pelvic exam
Destruction of benign lesions
Ear irrigation
Joint injection
Inhalation treatment
Peak flow (monitors ability to breath out air)
Pulse oximetry (measures oxygenation of blood)
Foreign body removal
Injections
Allergy
B12
Depo Medrol
Depo Provera
Rocephin
Dermatological conditions
Eczema
Rashes
Skin infections
Bug bites
Skin tag removal
Welcome to the Riverside Elizabeth Lakes Family Practice. We provide comprehensive primary care services for adults and children.
Appointments
To make an appointment, please call our office. If you need to change your appointment time, we appreciate notification at least 24 hours in advance of your scheduled visit. Please arrive 15 minutes early for your first appointment. Please note that we do not accept walk-in patients.
Please arrive 30 minutes early for your first appointment so that we may get to know you and obtain important health information.
What to bring to your first appointment:
Insurance card
Photo I.D.
Co-payment, if applicable
List of medications and dosages or the original prescription bottles
If you have been or are currently being treated by a physician of Riverside Medical Group, we can access your medical records electronically. Otherwise, please bring the name, address and phone number of your previous physician.
We've introduced a new electronic health record, which you can access via Riverside MyChart. You will have 24/7 access to parts of your health record by enrolling in MyChart .
Riverside MyChart has many new features and enhanced functionality that will allow you to:
Communicate with your doctor
Read open notes about your visits
Access your test results
Request prescription refills
Manage your appointments
View bills and pay online
Manage your loved one's health through proxy access
We've provided this information in response to the most frequently asked questions from our patients. Please don't hesitate to contact us, if you need additional information.
This practice serves all patients regardless of ability to pay. Discounts for essential services are offered based on family size and income.
Billing questions
If you have questions about your bill or insurance payments, please call the office at 757-850-1311. Or, call Riverside Office Services at 757-594-3407
Pay your bill online
You can pay your medical bill online using Riverside's secure service. Visit Pay Your Bill Online.
Insurance
We accept most major insurance as well as Medicare. If you change insurance and need assistance, please call our office at 757-850-1311.
Medicare
Becoming insured through Medicare can be confusing. We recommend reading about the program at the government's official site www.medicare.gov. Feel free to call our staff with any questions.
What can you do if you develop a cough at midnight? Call Riverside Nurse, a free service that's available 24 hours a day, 7 days a week. A registered nurse trained in telephone triage will answer your questions and, if needed, refer you to a physician for treatment. Call 800-675-6368. Of course, if you have a life-threatening situation, call 911.
There are multiple ways you can contact our office. We encourage you to ask questions or call us.
Riverside Elizabeth Lakes Family Practice
191 Foxhill Rd. Hampton, VA 23669
Phone: 757-850-1311
Fax: 757-850-7315
Office hours
Monday-Friday, 8 a.m.-5 p.m.
Appointments
Please call the office for an appointment. We are unable to accept walk-ins. Please provide 24-hour notice if you need to reschedule an appointment.
After hours
Please call the physician-on-call at 757-594-2000. In case of an emergency, call 911.
Refills and referrals
If you need a refill or referral please call the office during office hours or make your request through MyChart. After hours, please call the physician-on-call at 757-594-2000.
