Heather Shepard White, FNP

Ear, Nose and Throat

Languages Spoken:

English

Gender:

Female

4.8
Based on 124 ratings
Heather Shepard White, FNP

About Heather Shepard White, FNP

Board-certified family nurse practitioner Heather S. White specializes in otology, rhinology and sinus conditions. After attending Riverside School of Health Careers and earning a diploma in Registered Nursing, Heather earned her Bachelor of Science in Nursing from Walden University. She also earned her Master of Science in Nursing from Walden University while working as a surgical ear, nose and throat (ENT) specialty nurse.

Heather chose the ENT specialty because she has a passion for all aspects of facial anatomy and conditions of the underlying facial structure. Keeping in mind that her treatment plans have a great impact on patients’ day-to-day lives, she feels it is her duty to promote a positive healthcare environment that is therapeutic for all her patients and their families. She believes in building strong, respectful provider-patient relationships and gains great satisfaction from improving the overall health and wellbeing of her patients.

A native of Chesapeake, Heather enjoys the local beaches, proximity to the blue ridge mountains and the cultural diversity of Hampton Roads. She is married with four children and enjoys spending time with her family, baking and visiting amusement parks.

Board Certifications

American Academy of Nurse Practitioners

Locations

Riverside Ear, Nose and Throat Physicians and Surgeons Hampton

850 Enterprise Parkway, 2000, Hampton, VA 23666

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Riverside Ear, Nose and Throat Physicians and Surgeons Newport News

895 City Center Boulevard, 152, Newport News, VA 23606

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Ratings & Reviews

Riverside Health is committed to exceptional quality, safety and service. All ratings and comments are obtained from patient survey data collected and verified by Press Ganey, an independent organization focused on improving patient experience. Star ratings are displayed for those physicians who participate in Riverside’s patient experience survey program through Press Ganey and have received a minimum of 30 surveys responses.

Overall Satisfaction
4.8
Based on 124 ratings
5 out of 5 stars
5 out of 5 stars
October 20, 2024
[...] Keep up the good work
5 out of 5 stars
5 out of 5 stars
October 17, 2024
I would highly recommend her. She walked me through what she will do. She asked if I wanted to see the video which I declined, but appreciated her giving me the option. I felt at ease and my concerns were listened to. She was thorough, quick, and effective. I appreciate the time she gave me to ask my questions.
5 out of 5 stars
5 out of 5 stars
October 17, 2024
I was given very good care during my appointment.
5 out of 5 stars
5 out of 5 stars
October 08, 2024
All good
5 out of 5 stars
5 out of 5 stars
October 06, 2024
Friendly and knowledgeable
5 out of 5 stars
5 out of 5 stars
October 04, 2024
Heather White was gentle with the ear cleaning. Very personable!
5 out of 5 stars
5 out of 5 stars
October 01, 2024
Good experience
4.5 out of 5 stars
4.5 out of 5 stars
September 20, 2024
The PA did her best. I didn't get any resolution. I got something to try. If it doesn't work come back.
5 out of 5 stars
5 out of 5 stars
September 18, 2024
The NP Heather that [...] sees is wonderful. She was concerned and caring and instructed my daughter on how yo properly care for her ears and tubes.
5 out of 5 stars
5 out of 5 stars
August 15, 2024
Thank-you
5 out of 5 stars
5 out of 5 stars
July 27, 2024
The PA was outstanding she was concerned about what was wrong with me
5 out of 5 stars
5 out of 5 stars
July 27, 2024
Excellent!!!
5 out of 5 stars
5 out of 5 stars
July 25, 2024
Very good
5 out of 5 stars
5 out of 5 stars
July 25, 2024
I recommended the ENT clinic to another person [...]
5 out of 5 stars
5 out of 5 stars
July 23, 2024
She was wonderful. I felt very comfortable with her. Riverside is fortunate to have her in the ENT practice.
3.2 out of 5 stars
3.2 out of 5 stars
July 22, 2024
I was interviewed by the nurse and provided a detailed timeline on my condition and actions taken. I believe the nurse documented my information in detail. When the nurse practitioner entered we discussed my condition, but, I felt as though she did not read the information documented by the nurse prior to entering the room to see me. I believe the cause of my sinus infection was attributed to the removal of upper wisdom teeth [...]. I have been on antibiotics for 20 days. I still have congestion and drainage although it is improving. My symptoms continue and I conveyed this to the nurse practitioner. I was concerned as my family and I will be flying to [...] this week for a 5 day vacation, and wanted to be proactive on pursuing any treatment, and/or, additional antibiotics. My antibiotics prescribed have been exhausted as of [...]. I felt that my personal assessment of my condition, i.e., congestion pressure and continued, although lessened discharge, was totally Ignored.
5 out of 5 stars
5 out of 5 stars
June 30, 2024
She was very professional and considerate. She really listened to my concerns.
5 out of 5 stars
5 out of 5 stars
June 19, 2024
Great all around [...]
5 out of 5 stars
5 out of 5 stars
June 12, 2024
Once again can't say enough good things about PA Heather White
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