Technical/Professional Employment Opportunities

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JOB SUMMARY: Works under the direct supervision of the office manager and/or A/R manager. Certified coder who codes claims for the practice. Files claims electronically to insurance companies and posts payments for third party payers including Medicaid and Medicare (this function may be supported by RPOS). Performs claims follow-up. Maintains claims printing library, edits and payor files. Acts as a backup for editing the notes in EMR. Performs other duties as assigned. EDUCATION: High school graduate with emphasis in business courses preferred LICENSURE: CPC or CPC-A required EXPERIENCE: Prior coding experience in doctor's office setting preferred HOURS: Monday-Friday 8:00am-5:00pm
Location: Riverside Medical Group (Newport News, Va)

Care Coordinator (Added 3 days ago) New!
Riverside Rehabilitation Institute in Newport News, VA is looking for a full time Care Coordinator. This role works under the supervision of the Manager and Director and is responsible for working in collaboration with the healthcare team to coordinate the care and service to patients across the continuum of care, promotes effective utilization and monitoring of healthcare resources and assumes a leadership role with the interdisciplinary team to achieve optimal quality, clinical and resource outcomes. Works under the direction of the leadership team to provide a comprehensive range of services or clinical care associated with and in accordance with standards of excellence established by Riverside Health System and facility goals and strategic plans. EDUCATION: BSN is required or must be obtained within 5 years of the start date in the position LICENSURE: Licensed Social Worker. EXPERIENCE: Three or more years specific clinical experience. Related experience or basic understanding of case management, and health care delivery. Riverside Health System offers a competitive salary, compensation package and benefits to include: tuition reimbursement, Health, Dental, Retirement, Life Insurance and much more!!
Location: Riverside Rehabilitation Institute (Newport News, Va)

Certified Coder
Job Summary: Responsible for timely coding for overall accounts receivable functions for the accounts receivable (billing) department. Responsible to maintain current coding knowledge of government and non-government payers and adjust practices accordingly. Responsible to report to Coding and Data Entry Manager or management any and all obstacles, performance statistics, problems and resolutions identified in a timely, clear and concise manner. Responsible for assigning appropriate ICD-9, CPT and HCPCS code to incoming records for charge entry staff to enter into billing system; thereby maximizing reimbursement received from third party payers. Able to provide appropriate course of action to physicians and practice staff when medical documentation is lacking or patient was charged incorrectly. Other duties as assigned. Education: High school graduate with emphasis in business courses required. Certification: CPC or CPC-A required Experience: Prior coding experience preferred.
Location: RIVERSIDE MEDICAL ED & CLINIC (Newport News, Va)

Certified Professional Coder, CPC
Are you looking for a rewarding opportunity that offers flexible scheduling and the ability to work in a variety of settings? Is work-life balance important to you? Riverside Health System offers these options by becoming part of the Staffing Resources Center. The Center was designed to create a system wide float pool to assist in staffing various positions throughout Riverside Health System. The ultimate objective of the Staffing Resources Center is to align and optimize labor resources across the health system. The Staffing Resources team is seeking experienced Certified Professional Coders to code claims in various physician practices. Files claims electronically to insurance companies and posts payments for the third party payers including Medicaid and Medicare. Performs claims follow-up. When you become a part of Staffing Resources, you may be eligible for premium pay and flexible self-scheduling. In order to meet the staffing needs of the health system, team members have a mandatory commitment of 24 hours per 4 week schedule period. Current qualified Riverside team members are eligible to become part of the Staffing Resources float pool and pick up shifts in other Riverside locations. The mandatory commitment does not apply to current Riverside team members unless their position in Staffing Resources is their primary health system job. Education: High School graduate with emphasis in business courses preferred. Licensure: CPC required. Experience: One year of prior coding experience in a physicians office required.
Location: Staffing Resources (, Va)

Chaplain (Added Yesterday) New!
Warwick Forest, one of Riversides continuing care retirement communities, has an opening for a Full Time Chaplain to join their team.. The Chaplain works under the supervision of the Director of Resident Services and provides support to the community through meeting the spiritual needs of the residents. Coordinates with outside churches/religious organizations as needed to meet resident needs as well as provides various support opportunities. Makes resident visits as needed both within the community as well as medical facilities they may temporarily transitioned to in the course of treatment. Education: Graduate from an accredited college with theological education as standard by denomination, and if other than M. Div. degree, graduate work in a related field. Completion of basic Clinical Pastoral Education (min. of 4 units of CPE) Experience: 1 year of pastoral experience with senior population is preferred.
Location: Warwick Forest (Newport News, Va)

Identity Analyst I
Job Summary: The Identity Analyst participates in the development and design the application(s) for which the incumbent is responsible and is required to gain an in-depth knowledge of the application(s). The analyst will be knowledgeable about organizational policies, procedures and business operations, and the area of business they are representing and the functionality available in the application(s). Under the supervision of the Lead Application Coordinator, the Identity Analyst will communicate with vendor's customer support, review the software, analyze business operations, work with vendor and end users to tailor the system to the organization, and often participate in the initial training of end users. The incumbent will participate in current state mapping and future state workflows development, application design and development, testing support, issues resolution application integration, implementation and ongoing support activities. The analyst will perform analyses of workflows, data collection, report details, and other technical issues associated with the use of vendor software. The analyst will be responsible for developing and documenting the internal procedures that will be used in conjunction with vendor applications and will assess implementation strategies and the impact those strategies will have on workflows and operations. Education: High School Diploma/GED required, College Degree preferred. Experience: High School Diploma/GED required and 2+ years experience data /database integrity such as Master Patient Index, physician database integrity, etc. Trained in basic computer analytics with the knowledge of generating reports for analytics. Trained in specific Riverside applications that govern Patient Identification preferred. Enrolled in health data management education program such as RHIA, RHIT or other nationally recognized organization. Certification: Initiate, Cerner, or Medipac preferred.
Location: Riverside Hospital Services (Newport News, Va)

The Associate Instructor (AI) works under the supervision of the Program Director and/or Assistant Director and will be assigned a mentor and/or preceptor to aid in faculty orientation. The AI participates in the development, implemention and evaluation of the philosophy and objectives of their program. The AI participates in the design, implemention, teaching, evaluation, and revision of the program's curriculum and related educational materials as assigned. The AI assists in the development and evaluation of student admission, progression, retention, graduation and related program and school policies. Accountable for student outcomes, the AI acts as a resource for students, providing support, remediation, academic advisement and counseling, and referral as needed. The AI actively engages in scholarly pursuits to maintain currency in the base discipline and to enhance metaprofessional skills. Each member of the faculty shall maintain professional competence in their specific discipline through such activities as practice, continuing education programs, conferences, workshops, seminars, academic courses, research projects, and professional writing. The AI participates in community and institutional service activities which contribute to the mission of RHS and RSHC. Performs other duties as assigned. BSN or equivalent course work required; MSN or actively engaged in completing an MSN degree preferred (given needed faculty mix). Current unencumbered license as a Registered Nurse or a multi-state licensure privilege to practice in Virginia. 3 years full-time, or equivalent, recent (within last 5 years) clinical experience or teaching in the specified field required, or a combination of the two prior to hire date; experience in a clinical educational setting preferred; formal didactic teaching experience preferred.
Location: Riverside Health Professions (Newport News, Va)

Quality Reporting Analyst (Added 13 days ago)
Riverside Health Systems is currently seeing a full time Quality Reporting Analyst to join their team in Newport News, Virginia. The Quality Reporting Analyst works under the supervision of the System Director, Quality Outcomes. Coordinates the collection, and submission of quality measures from a variety of sources for external reporting agencies. Responsible for ensuring that regulatory requirements and deadlines related to quality measures are met. The Quality Reporting Specialist (QRS) is responsible to be the subject matter expert (SME) for Meaningful Use (MU) Electronic Clinical Quality Measures (eCQMs) and work in coordination with internal departments to successfully submit eCQM results to CMS and/or other regulatory agencies and payers. The QRS will continually maintain knowledge of the current and proposed objectives, measures and criteria of the EHR Incentive Program (Meaningful Use) requirements related to eCQMs, and other required quality reporting programs. Also serves as the SME for RHS quality reporting vendor tools, inclusive of providing training and education to the Quality Team and managing access for RHS users. Specific roles and responsibilities are noted below. The Quality Reporting Specialist works collaboratively with corporate and health system team members to ensure that services and supports are delivered within a culture that strives for excellence, continuous improvement and reflects Riverside Health System's Mission, Vision and Core Values. EDUCATION: Bachelors degree preferred (Nursing Infomatics or Healthcare related). EXPERIENCE: Minimum of two years in a quality function where clinical data abstraction has been an integral part of the job requirements. Or two years in nursing informatics in healthcare setting.
Location: Riverside Hospital Services (Newport News, Va)

Revenue Cycle Analyst
Job Summary: Works under the department Managers and Director. Responsible for high level analytics of department systems, reports, processes, and volume flow to identify, monitor and develop process improvement plans as identified. Actively identifies, initiates and leads departmental projects. Provides one-on-one staff training as necessary when incorrect processes are being followed. Participates in the development and delivery of staff education, training and orientation. Sets the example for the department as the expert in accurate, thorough and effective work processes. Monitors staff productivity that indicates timeliness and accuracy of tasks. Acts as a liaison between the department and outside departments providing consistent, detailed and relevant detail on issues and trends. This position requires a strong attention to detail, problem solving skills, aptitude for learning, critical thinking, independent working and ability to make sound business judgments. This person will serve as a leader and role model for the department by displaying a positive, patient centered, and solution oriented approach and attitude. Education: High School Diploma or GED required, Bachelor's or Master's Degree preferred. Certification: Revenue Cycle Specific Certification preferred (Example: CHAA Certified Healthcare Access Associate or CPAT Certified Patient Accounting Technician). Experience: High School Diploma Required and 2+ years experience in Revenue Cycle required. College Degree accepted in lieu of experience. Master's Degree can count for 1 year of additional experience
Location: Riverside Hospital Services (Newport News, Va)

Spiritual Coordinator, Hospice - Shore
Riverside's Hospice located on Virginia's Eastern Shore is currently seeking a full time Spiritual Care Coordinator to join their team. The Spiritual Care Coordinator/Chaplain provides spiritual counseling and guidance to patients/families/caregivers/staff. He/She participates as a member of the interdisciplinary team. The Spiritual Care Coordinator/Chaplain will establish ongoing education for the Hospice Team regarding spiritual assessments, interventions and end of life care. He/She supports the mission and philosophy of Riverside Hospice Agencies. Provides supervisory oversight as needed to Spiritual Counselors, as applicable. EDUCATION: Specialized training in Theology, two (2) units of Clinical Pastoral Education (CPE) preferred, hospital experience preferred. LICENSURE: Current, valid drivers license and acceptable driving record required upon hire and to be maintained during employment. Must also have reliable transportation to make visits to patient homes each day. Current CPR required during employment. EXPERIENCE: 2 years supervisory or related experience required. Public speaking experience preferred.
Location: RIVERSIDE SHORE HOSPICE (Eastern Shore, Va)


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