Riverside Health System has been named to the nation’s Top 100 Most Wired Hospitals/Health Systems, according to the results of the 2009 Most Wired Survey and Benchmarking Study released today in the July issue of Hospitals & Health Networks magazine.
Riverside has always been committed to the integration of information and clinical technology, recognizing the value this union brings to patient safety, quality, and efficiency. “Technologies that increase safety and make things more convenient for the patient and caregiver are among our biggest wins”, explains John Stanley, Riverside’s Sr. Vice President and Chief Information Officer. “Our drug administration safety check and our radiology system that can literally get your x-rays or other images to your doctor’s office before you arrive are great examples of the work that this award recognizes.”
Some of the technologies now used daily at Riverside that earned this award are those that help with medication distribution, electronic availability of medical records, storage of diagnostic images and lab results, and a system that provides life-saving connections between areas within the Emergency Department. Stanley concludes, “We have been diligent about ‘doing’, and didn’t worry about ‘bragging’. That makes an award by our peer group very, very satisfying for the team.”
Dennis Loftus, Director of Information Systems, continues, “Even five years of repeat recognitions don’t cover the length of time that Riverside has invested in improving the use of technology. For more than a decade before these awards began we were quietly, but proudly, doing the right thing – learning how to securely knit our services more closely together. In all aspects of deploying technology, we hold sacred the ability to maintain patient confidentiality while sharing electronic records or images with only those doctors and nurses who need to have access to the information.”
John Stanley also shares insight about Riverside’s electronic abilities and healthcare’s possible future, “Most of the healthcare reform options include a major focus on electronic requirements. In the future the technologies we have implemented here at Riverside will be an absolute expectation for every doctor and hospital in the nation. We are pleased that our technology focus over the past ten years has been validated – safety and quality matters.”
The Most Wired Survey is conducted annually by Hospitals & Health Networks magazine, the journal of the AHA, which uses the results to name the 100 Most Wired hospitals and health systems. It focuses on how the nation’s hospitals use information technologies for quality, customer service, public health and safety, business processes and workforce issues. The current recognition is Riverside’s sixth consecutive award and for the past five years Riverside Health System has been a Top 100 provider.
Hospitals & Health Networks conducted the 2009 survey in cooperation with McKesson Corp. and the College of Healthcare Information Management Executives. The July H&HN cover story detailing results is available at www.hhnmag.com.
Published: July 9, 2009